Impact of motivation on employee's work performance in e-commerce

Abstract

Nowadays, employees in a company are considered one of the main generators of competition advancement. As owners and managers changed their attitudes towards business and the people working as part of an organization, so the approach used for motivation of employees also changed. The purpose of the master's thesis is to present the motivation of the employees, while responding to three hypothetical questions about motivational factors and performance. Data is collected from 103 employees of SensiLab Slovenia by using self-administered questionnaire. Regression analysis is applied to find the effect of employee motivation on employee’s performance involving five variables rewards, internal communications, IT in communications, employee motivation, job performance. The results of this study show that significant and positive relationship exists between employee motivation and employee job performance. It is also concluded that rewards have a significant positive relationship with employee performance and employee motivation. The results showed that the internal communication in SensiLab is very good and that the feeling of belonging and involvement by the management in the employees influence the increase of motivation. When it comes to IT communication, the results showed that employees are very satisfied with the current opportunities provided by the company through the SensiLab portal, and that the information and opportunities that are available affect their motivation and business performance. The research also showed that there is an impact of employee motivation on work performance, and this supports the findings.